Whichever way, it is vital that you enclose a covering letter with the return detailing your name, full address, order number and reason for return (please also specify whether you require an exchange or refund). Where you wish to return goods and do not have returns information, you can contact customer services for the returns address of the particular supplier(s) you ordered from. Most merchants will provide returns information in with the delivery note/invoice. Goods made to the customer's personal specifications.Sealed audio / video recordings or computer software which have been opened.All food and drink (including tea and coffee).

Fresh / disposable / perishable goods (e.g.It is your responsibility to take care of the goods before returning them, and they must be returned in a state where they can be resold. Our 'no quibbles' guarantee means that if for any reason you are unhappy with the goods purchased you may cancel your order and return the goods to the Merchant within 14 working days from receipt of the goods, you will receive a refund within 30 days of cancellation. We want you to be satisfied every time you shop with us. Sometimes, for whatever reason - you may want to return a product to us, and that's okay! If you're not happy with your product and wish to make a return you can contact our returns team on 08 or email. Making a return with UK Business Supplies is easy.

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